• Freshly refurbished Geraldton accommodation
  • Relax in comfortable Geraldton accommodation
  • Simple, affordable quality accommodation in Geraldton

Terms and Conditions

1. HOW TO BOOK / QUOTES AND RESERVATIONS

1.1 Bookings can be made over the internet at www.oceanwest.com.au or by calling +61 8 9921 1047

1.2 Reservations are subject to availability and actual pricing at the time of booking.

1.3 Any verbal quote given is an estimate only of price, which will be subject to a written advice on confirmation of the reservation.

1.4 A 3% surcharge will apply to all AMEX card transactions, while a 1.5% surcharge will apply to all other cards

1.5 A non-refundable deposit equal to one (1) night's accommodation is due at time of booking by credit card which confirms the booking. Payment will indicate acceptance of these booking conditions.

1.6 Geraldton Resorts Pty Ltd bears no responsibility for monies paid via a travel agency or other online provider until cleared funds are received in the trust account of Geraldton Resorts Pty Ltd.

2. BOOKING TERMS AND CONDITIONS- NON PEAK SEASON

2.1 DEPOSIT

2.1.1 A 3% surcharge will apply to all AMEX card transactions, while a 1.5% surcharge will apply to all other cards.

2.1.2 A deposit equal to one (1) night's accommodation is due at time of booking.

2.1.3 Geraldton Resorts Pty Ltd bears no responsibility for monies paid via a travel agency or other online provider until cleared funds are received in the trust account of Geraldton Resorts Pty Ltd.

2.2 FINAL PAYMENT

2.2.1 A 3% surcharge will apply to all AMEX card transactions, while a 1.5% surcharge will apply to all other cards.

2.2.2 Standard conditions are that full payment is due on or before arrival.

2.2.3 Where applicable, prices as listed include GST.

2.2.4 If deposit or final payment are not paid by the due date, Geraldton Resorts Pty Ltd reserves the right to cancel the booking.

2.3 AMENDMENTS TERMS AND CHARGES

2.3.1 All amendments to dates and room types are subject to availability and rate at time of amending your reservations.

2.3.2 Amendments are permitted up to 48hrs prior to check in time.

2.3.3 Amendments made up to 48hrs prior to check in time do not attract a fee

2.3.4 Amendments are not accepted inside 48hrs of standard check in time

2.4 CANCELLATION TERMS AND CHARGES – OFF PEAK

2.4.1 For cancellations up to 7 days prior to day of arrival check in time, there will be a $25 fee and any other monies paid will be refunded.

2.4.2 For cancellations from 7 days to 48hrs prior to day of arrival check in time, there will be a $50 fee and any balance of monies to be refunded.

2.4.3 For cancellations within 48 hours of day of arrival check in time, an amount equal to one (1) night's accommodation will be charged and any balance of monies paid refunded.

2.5 REFUND POLICY

2.5.1 No shows and cancellations after check in – will be subject to 100% cancellation fee.

2.5.2 Once full payment has been made, there will be no refund.

2.5.3 If after arrival clients are dissatisfied with any aspect of their accommodation & choose to terminate their stay, the amount to be refunded, if any is at the discretion of the property management.

3. BOOKING TERMS AND CONDITIONS - PEAK

3.1 DEPOSIT

3.1.1 A 3% surcharge will apply to all AMEX card transactions, while a 1.5% surcharge will apply to all other cards.

3.1.2 A deposit equal to one (1) night's accommodation is due at time of booking.

3.1.3 Geraldton Resorts Pty Ltd bears no responsibility for monies paid via a travel agency or other online provider until cleared funds are received in the trust account of Geraldton Resorts Pty Ltd.

3.2 FINAL PAYMENT

3.2.1 A 3% surcharge will apply to all AMEX card transactions, while a 1.5% surcharge will apply to all other cards.

3.2.2 Standard conditions are that full payment is due on or before arrival.

3.2.3 Where applicable, prices as listed include GST.

3.2.4 If deposit or final payment are not paid by the due date, Geraldton Resorts Pty Ltd reserves the right to cancel the booking.

3.3 AMENDMENTS TERMS AND CHARGES

3.3.1 All amendments to dates and room types are subject to availability and rate at time of amending your reservations.

3.3.2 Amendments are permitted up to 48hrs prior to check in time.

3.3.3 Amendments made more than 14 days prior to check in time attract a $25 fee.

3.3.3 Amendments made from 14 days to 48hrs prior to check in time attract a $75 fee.

3.3.4 Amendments are not accepted inside 48hrs of standard check in time.

3.4 CANCELLATION TERMS AND CONDITIONS – PEAK

3.4.1 For cancellations up to 14 days prior to day of arrival check in time, will incur a $50 cancel fee and any balance of monies refunded.

3.4.2 For cancellations from 14 days to 48hrs prior of arrival check in time, will incur a $200 cancel fee, or the total booking value if less than $200.

3.4.3 For cancellations inside 48hrs to day of arrival check in time, will result in a 100% cancellation fee of any monies paid.

4. RESPONSIBILITY

4.1.1 Geraldton Resorts Pty Ltd both for itself and on behalf of their employees or agents do not accept any responsibility for any act, omission, defaolt or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in a statement made by their service providers in terms of accommodation arrangements By using the accommodation provided by Geraldton Resorts Pty Ltd, you agree that:

4.1.2 Geraldton Resorts Pty Ltd shall not be liable for the wilfull or negligent acts and/or omissions of such service providers. Geraldton Resorts Pty Ltd will not be liable for any injury, accident, delay, property damage or personally loss to you or those traveling with you in connection with any accommodation or other services resolting directly or indirectly from any occurrences or conditions beyond its control, including but not limited to acts of terrorism, acts of God, defects in vehicles, war, strikes, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.

4.1.3 Every effort is made to ensure that information displayed on this website is correct. Information and rates and the Geraldton Resorts Pty Ltd website are subject to change without notice.